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We just want to let you know that we're still here, getting orders to you and creating our best content for you.
We are working closely with couriers to ensure all deliveries arrive on time. There are only a few packages got delayed due to the impact of COVID 19. As we have stated in our policy, 20% refund will be applied to orders that are delayed. Meanwhile, the wellbeing of our customers is our top priority and all necessary precautions are being taken to ensure the safety of both customers and couriers during this time, including contact-free deliveries. Packages will be left in a safe place or if signature is required, the delivery driver will sign in the presence of the customer at a safe distance.
For Premier customers, our expedited shipping service is temporarily unavailable. We are very sorry for the inconvenience.
In addition, you can still return products, we have extended the returns period from 14 days to 28 days.
If you have any question for us, please feel free to send us an email firstname.lastname@example.org
We will reply all emails within 12 hours
Thank you for your understanding and support during this difficult time.
Take care, be kind and stay connected