We will not issue any refund under the following circumstances.

• Wrong shipping address or wrong shipping information
• Customer failed to pick up undeliverable package in time
• Customer can not be reached by destination country's border agency regarding tax information
• Refused delivery or Multiple unsuccessful delivery attempts 
• Shipment delivered with Proof of Delivery Document
• Unreachable contact number
• Receiver moved to a new address
• Returned order without prior notice
• Buyer returned washed or damaged items
• Returned package not received by us
• Buyer failed to take picture of defective item(s) within 7 days of receipt