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Sadly, the city of our warehouse is currently under extremely strict lock down.
(The world's strictest lockdown)
All of our staffs have to comply with the stay-at-home order and are unable to work at this moment.
We will likely to start processing orders placed between March 18 ~ May 20 by the end of May. If we are not allowed to return to work by the end May, we will contact you and refund your order placed between this time frame.
This has been a very tough time for us; hopefully the lock down restriction will be lifted as soon as possible.
You can learn more about this lockdown from the following link
We sincerely apologize for the inconvenience caused.
If your order is urgent and needed to be cancelled; please contact us via email: firstname.lastname@example.org; we will assist you with the cancellation and refund.